Fanzava documentation
These docs explain how Fanzava works and how to run it. Fanzava is a white-label tipping platform: an organisation runs tipping and bracket competitions for its own audience inside a hub that carries the organisation’s name, logo and colours.
Each page is written for one of four readers. Pick the one that matches you and start there.
Who these docs are for
Section titled “Who these docs are for”Hub adminsSet up and run a hubYou own the hub: branding, competitions, scoring rules, groups, participants and billing. Start with the quickstart, then work through the sections that match what you are running.ParticipantsJoin a competition and tipYou were invited to a hub by an organiser. These pages cover joining, submitting and editing tips, reading the leaderboard, and managing your notifications.Security and procurement reviewersReview security and data handlingSign-in methods, SSO, multi-factor authentication, tenant isolation, data residency, audit logs and the data processing agreement.DevelopersConnect your own systemsHow a machine client authenticates with a hub API key, and what to use while the endpoint reference is in development.
Common tasks
Section titled “Common tasks”These are the jobs most people come to the docs to do, with the page that covers each one.
| Task | Where it is covered |
|---|---|
| Create a hub and run your first competition | Quickstart: your first hub in 10 minutes |
| Put your logo and colours on the hub | White-label setup |
| Serve the hub from your own domain | Custom domain |
| Invite, manage or remove participants | Managing participants |
| Decide how many points a correct tip is worth | Scoring |
| Choose when tips lock and what happens to a missed tip | Lock policies and late tips |
| Split participants into teams, offices or regions | Creating groups |
| Settle ties on the leaderboard | Tiebreakers |
| Check which plan includes a feature | Billing and plans |
| Turn on single sign-on for your organisation | SSO (SAML, OIDC, OAuth) |
| Find out where hub data is stored | Data residency |
| Submit or change your tips as a participant | How to submit tips |
Browse by section
Section titled “Browse by section”Every section in the sidebar, with the page it opens on.
Getting startedWhat Fanzava is, the building blocks of a hub, and how the platform is organised.TippingRounds, fixtures and tips, plus scoring, jokers, confidence, margins and lock policies.BracketsTournament-style elimination predictions: scoring, multiple entries and pick visibility.FantasyNot open to participants yet. What it will be, and the plan limits that apply when it opens.Hubs and brandingLogo, colours, custom domain, custom email sender and admin roles.ParticipantsInviting people to your hub, managing their accounts and removing them.Groups and leaderboardsSub-competitions inside a hub, rivalries between groups, leaderboard display and tiebreakers.EmailThe automated emails that remind participants to tip and report results.AdvertisingRunning ads for your own partners inside the hub and its emails.AnalyticsWho is taking part, who has stopped, and how engagement moves across a season.Banter BoardThe discussion board inside a hub, how to moderate it and how to set it up.PrizesPrizes for competition winners, winning groups and leaderboard positions.IntegrationsCRM connections, webhooks, Slack and Microsoft Teams.AI Round RecapsWritten summaries of each completed round, and which plans include them.BillingThe six plans, what each includes, capacity above a plan’s cap, and inactive Free hubs.Security and complianceAuthentication, sessions, isolation, residency, monitoring and compliance posture.For participantsGuides written for the people taking part in a competition.API referenceHub API keys, scopes, rate limits and the errors a client should handle.
Getting help
Section titled “Getting help”- Search. The search box at the top of every page searches all of these docs.
- Help. The Help button in the header opens a form that sends a support request to the Fanzava team.
- Questions on a page. Most pages end with a comment thread. Sign in with your Fanzava account to ask a question about that page.
- Common questions. The FAQ covers plans, setup, data and support, and the participant FAQ covers the questions participants ask most.
If you are taking part in a competition rather than running one, contact the organiser of your hub first. They manage your competition and can raise anything they cannot fix with Fanzava.